Corporate Survey
Neenah Foundry

"Word on the street is Neenah"

...but we want to hear it from you!

Neenah continues to be the industry leader when it comes to quality products and services.
We do this by listening to our customers. Taking our on-line corporate survey gives us valuable information
to help us serve you even better. Your time is greatly appreciated.

 
  • 1)
    Who do you think is the market leader in the cast iron foundry industry?


  • 2)
    What do you think the Neenah Foundry is famous for?
  • 3)
    What products do you know Neenah Foundry by?


  • 4)
    What words or images come to mind when you think of Neenah Foundry?


  • 5)
    What's the most common positive feedback you hear about Neenah Foundry?


  • 6)
    Most negative comments?


  • 7)
    On a scale of 1-5 (5 the best) how would you rate Neenah Foundry in the following areas:
      Price
      Service
      Quality
      Reputation
      Delivery

  • 8)
    Using the same scale rate a competitor in the same areas:
      Price
      Service
      Quality
      Reputation
      Delivery

  • 9)
    Please rate the Price-Service-Quality-Reputation-Delivery in order of importance.
    1 being the least important and 5 the most important.
      Price
      Service
      Quality
      Reputation
      Delivery

  • 10)
    Would you do more business with Neenah Foundry if we guaranteed 3 week delivery?
      Yes
      No

  • 11)
    Neenah Foundry products are generally delivered:
      Ahead of time
      On time
      Late

  • 12)
    Would you pay more for the product if Neenah Foundry guaranteed a delivery date?
      Yes
      No

  • 13)
    Customer service at Neenah Foundry is:
      Excellent
      Good
      Fair
      Poor

  • 14)
    How important is it to you if you could place your own order and track production and delivery time via a website or internet connection?
      5 Most important
      4
      3
      2
      1 Least important

  • 15)
    Does working with a Foundry that has a good reputation matter to you?
      Yes
      No

  • 16)
    Would you recommend Neenah Foundry to others?
      Yes
      No

  • 17)
    What do you think are Neenah Foundry's biggest challenges?

  • 18)
    What do you think that our competitor has to offer that Neenah Foundry doesn't?

  • 19)
    Do you think imports are a threat to American foundries?


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Neenah Foundry P.O. Box 729 Neenah, WI 54957 800-558-5075 www.neenahfoundry.com

NEENAH FOUNDRY CO. IS A SUBSIDIARY OF

NEI

Thank you for helping us better serve you!

Neenah Foundry